π©βπππ¨βπHow to sell complex B2B products online

Companies that master the art of selling complex products through digital commerce will have a significant advantage over their competitors.
π©βπππ¨βπ Streamline B2B Customer Onboarding to Your Online Shop!

When deploying a new Ecommerce system, one of the critical considerations is how to onboard your B2B customers effectively. Seamless onboarding is key to a successful transition. Let’s explore best practices for onboarding B2B customers to your online shop
π©βπππ¨βπ Embracing the Power of Omnichannel in B2B Ecommerce!

The onset of COVID-19 in early 2020 triggered a seismic shift in customer behaviors, favoring video conferences and e-commerce interactions. This abrupt change forced B2B companies to expedite their digitization efforts. The pandemic acted as a catalyst, propelling business sales towards the realm of omnichannel. Today, e-commerce, face-to-face meetings, and remote video conferences have become […]
π©βπππ¨βπB2B Ecommerce and EDI What is the difference, and should you use both?

Unleashing the Power of Electronic Data Exchange (EDI) in B2B Commerce! No discussion about digital commerce in B2B is complete without acknowledging the pivotal role of Electronic Data Exchange (EDI). Let’s dive into the world of EDI and explore how this transformative technology has revolutionized supply chains and fostered global connectivity. A Legacy of Efficiency […]
π©βπππ¨βπ Do You Know how to Handle Returns and Cancelations?

Do we like it or not, the rate of returns and cancelations is quite high in Ecommerce, especially in consumer goods and fashion categories. Order can also be canceled by a seller if no stock is available or delivery is not possible. The customer needs to be notified and issued a refund. Despite its importance, […]
π©βπππ¨βπSelling on B2B Marketplaces

In addition to having their own Ecommerce site, many B2B businesses sell on 3rd party marketplaces. That is another excellent way to grow the business by capturing the attention of shoppers searching through online marketplace listings.
π©βπππ¨βπ AI-Assisted Shopping – Key Recommendations

We are entering a new era when AI-assisted shopping will soon move from curiosity to functionality expected by modern shoppers. Conversational Commerce and Augmented Reality are maturing technologies that can give Merchants a competitive edge.
π©βπππ¨βπ How to use CPQ in B2B Ecommerce

B2B is known for selling complex products. Some of these products require customization and configuration before they can be added to a shopping cart. To implement this, Merchants have two options: Build its own configurator or use 3rd party CPQ (Configure, Price, Quote) system. CPQ platforms used in manufacturing offer powerful modeling and visualization tools, […]
π©βπππ¨βπ Click & Collect – Easy to Use, Difficult to Implement

Click & Collect, a buzzword that has been around for some time, means starting a purchase online and picking it up in a store.
The concept is straightforward to grasp but quite challenging to implement.
π©βπππ¨βπDigital Commerce in Retail Locations

More and more digital technology is adopted inside retail locations, and pure online players extend their reach into the offline world.