Digital CommerceΒ for B2B Business

Become an expert in B2B Ecommerce Implementation & Operations

Ecommerce training by Michael Vax

About the Course

The courseΒ Digital Commerce for B2B BusinessΒ explores in great detail all aspects of B2B commerce implementation. It empowers you with digital commerce skills, knowledge of best B2B practices, and approaches to selling products or services online to other businesses. It teaches how to create a customer experience optimized for productivity that supports online sales of complex products and services.

Course Content

Introduction

 ●How B2B E-Commerce is different from B2C ● Ecommerce Challenges facing B2B Companies ● Digital Commerce Canvas for B2B Business ● Understanding different types of B2B Merchants

Digital COmmerce Canvas

Exercises

 β— The course includes 40 exercises distributed across 11 sections ● Assignments help to make essential Ecommerce Implementation decisions ● Learners work in an interactive and collaborative way using a Miro board template or with a PDF 

Interactive exercises for B2B Ecommerce Implementation training

B2B Customers

 ●B2B Customer is a business, not an individual ● Defining organization structure, user roles, and permissions ● B2B Buyers Personas ● Customer Registration and Authentication. ● Creating customer-centric business ● Customer segmentation in B2B ● Credit checks ● Customer data and personalization

Preview

Channels In Digital Commerce

● Omnichannel in B2B ● Online stores ● Inhouse sales force and Ecommerce. ● Selling on 3rd party marketplaces. ● Things Commerce (IoT) ● Distributors & resellers ● Punch-out ● EDI ● Addressing channel conflict

Preview

Products and Catalog

  • Physical products and services ● Defining B2B catalog’s taxonomy ● Product Variants ● Product Options ● Selling subscriptions ● Packaging and measurement units ● Configurable Products, CPQ and guided selling
Preview

Merchandising

● Merchandising in B2B ● Product relations ● Labeling ● up/cross-sell ● Bundles
● Configurable Bundles ● Searchandising ● Dynamic Merchandising & Personalization ● Alternative & discontinued products

bundle ecommerce

Product Discovery

● Categories & filters ● Product search ● Categories trees ● Filters and faced navigation ● Synonyms, typos, semantic search ● Advanced search systems ● Helping Customers to Choose the Right Product ● SEO ● Publishing marketing and technical product information ● Search by customer-specific SKUs ● Product discovery on mobile

Preview

Prices

● Price dimensions ● Regular and Sales prices ● Net & Gross Prices ● Volume and Tiered Prices ● Customer Specific prenegotiated prices ● Recurring and per-usage prices ● Price visibility in B2B ● Retrieving management ● Pricing custom-built products ● Using price lists

Preview

Promotions

● B2B Promotion strategies ● Cart promotions rules and calculations ● Coupons ● Loyalty programs for B2B ● Restricting promotion visibility

Learn how to implement promotions in B2B Ecommerce

Shopping Cart Optimized for Productivity and Collaboration

● Bulk add to cart ● Multiple and shared carts ● Cart notes ● Shopping lists ● Reordering ● Search by SKU ● Cart calculation and validation ● Cart abandonment ● Request for Quote (RfQ)

Preview

Checkout

● Checkout flow in B2B ● Most common checkout mistakes ● Split shipment ● Mobile checkout

Learn how to implement checkout flow in B2B Ecommerce

B2B Payment Methods

● Credit cards ● Paying by bank transfer ● Paying by Β Wire ● Invoices ● ChecksΒ  ● Mobile paymentΒ  ● Payment methods’ availabilityΒ Β  ● Selecting payment providerΒ Β  ●  Collecting requiring payments ● Modern digital payments platforms for B2B

Learn how to choose B2B Payment methods for your business. B2B Ecommerce training

Order Management & FullfilmentΒ 

● B2B Order processing flow ● Order Confirmation and status updates ● My orders and self-service ● Order modifications ● Cancelation & Returns ● Dropshipping ● Order fulfillment for services ● Systems to use for order management ● Integration with ERP & OMS & WMS ● Order management and punchout

Learn about B2B order fulfillment. B2B Ecommerce training

Register for the online course to start learning right awayΒ 

Price – €340

Learning time ~4-5 hours

40 Interactive Exercises in Miro to apply new knowledge to your implementation

Request Group Training for customized training for your team

Buy an Enterprise License to make the course available for all people in your organization and use it for employees’ onboarding

What you'll get

Created by Ecommerce Expert

Ecommerce expert, Michael Vax

My name is Michael Vax, and I created this course to help businesses to plan and manage their digital initiatives. I am an Ecommerce industry veteran with 30 years of IT experience, including more than a decade as an executive leading the development of top enterprise Ecommerce platforms and helping customers to move their business online working for such industry leaders as Hybris (SAP), Spryker, and Elasticpath.Β 

That experience gave me a unique insider view of how Ecommerce has evolved from a niche industry for online retailers to a cornerstone of every modern business. Over these years, I had opportunities to develop eCommerce solutions catering to various industries, encompassing retail, manufacturing, grocery stores, restaurants, telecommunications, finance, travel, and direct-to-consumer businesses.

Having worked closely with many clients, I realized that in many organizations, the success of digital initiatives is hindered by the lack of eCommerce proficiency and knowledge. To address this challenge in 2019, I founded CommerceIsDigital with a clear goal to create comprehensive training programs tailored to professionals implementing B2C and B2B eCommerce initiatives, effectively addressing this pressing skill gap.

These programs helped hundreds of professionals to become experts in digital commerce.

I am a regular speaker on podcasts and industry events and write extensively on eCommerce best practices and the application of artificial intelligence in eCommerce.Β 

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