Adopt Ecommerce best practices and the latest trends
Implementation driven by knowledge
reduce RISK & cost
The right solutions from the start to avoid rework
Courses for Business Leaders, Managers, Marketers
B2C Ecommerce Training for Business Leaders
This unique course will give you a thorough understanding of the Digital Commerce domain, business models, channels, and the skills required to define and implement a successful eCommerce strategy for your business. Unpack the complexity of online stores, social media, influencers, advertising, and the intricate dance of digital marketing. Learn best practices in building a successful eCommerce organization, different ways to structure the team, hire and train talent, and choose the right agency The course demystifies eCommerce tech jargon for non-technical professionals and explains technology choices.
B2B Ecommerce Training for Business Leaders
Master B2B Ecommerce with the course designed for business leaders, managers, and marketers. Gain a robust understanding of B2B eCommerce fundamentals, empowering you with digital commerce skills and knowledge of best B2B practices and digital marketing. Learn to optimize the customer experience for productivity, enhancing online sales of complex products and services. Explore the best strategies for building a successful eCommerce organization, including team structures, talent acquisition, and agency selection. The course demystifies eCommerce tech jargon for non-technical professionals and explains technology choices.
AI-Powered Ecommerce, Elevating Customer Experiences, Optimizing Operations.
The course includes an in-depth analysis of AI use cases in ecommerce, enabling participants to gain practical insights from real-world examples. You will learn how AI can revolutionize customer experiences, optimize sales and marketing strategies, automate inventory management, and personalize product recommendations. Leaving behind the media buzz, you get understanding of the principles behind AI and the opportunities it offers in eCommerce to make informed decisions and leverage these technologies for strategic advantage.
Courses for Professionals Building Ecommerce of Tomorrow
Digital Commerce for B2C Business
This unique course will give you an expert-level understanding of the Ecommerce domain and the skills required to define and implement a successful digital commerce roadmap for your business. The course covers all the main building blocks of any ecommerce project. Learn how to implement an omnichannel solution, design a digital catalog, help customers to discover your products, explore different pricing and merchandising strategies, and optimize search, checkout, payments, order management, and self-service.
Digital Commerce for B2B Business
The course explores in great detail all aspects of B2B Ecommerce implementation. It empowers you with digital commerce skills, knowledge of best B2B practices, and approaches to selling products or services online to other businesses. It teaches how to create a customer experience optimized for productivity that supports online sales of complex products and services. Learn B2B customer journeys, how to empower sales teams with digital tools, implement custom pricing, and many other B2B-specific Ecommerce features.
Mastering Customer Experience in B2B Ecommerce
Learn how to optimize your site for productivity and great Customer Experience (CX) using B2B-specific functionality. Key topics covered include customer onboarding, price, and inventory visibility, helping customers discover products, optimizing self-service functionality, and delivering personalized service. Learn the tools and strategies to transform your online sales process, build customer loyalty, and drive long-term success.
Custom Training for Teams and Organizations
Group Training Customized for your Business
Every Ecommerce project is different. For customers who need to train an internal team, I create a custom learning plan focusing on the Ecommerce functionality required for your implementation. The training program is tailored to your business and requirements.
Enterprise License for Ecommerce agencies and large IT teams
Enterprise License is the Best for an organization with a large team dedicated to Ecommerce implementation and operations.
All employees of the company get unlimited access to online courses.
Design Your Own Training
License CommerceIsDigital training materials to use in your own courses.
This option is the Best for Ecommerce agencies and software providers with existing training infrastructure who wants to offer Ecommerce training to their employees and customers.
What Course Participants Say
Who is the Training for
Ecommerce Advice & Consulting
Book a free clarity call to discuss your Ecommerce Roadmap
Together we'll discuss:
- What you'd like help with
- Your Ecommerce goals
- How I can help you
- What we'll cover in consulting
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Customer experience (CX) is the customer’s overall perception of your brand based on all the interactions they’ve had with your business in all environments.
With B2B customers becoming more demanding, the experience you provide on your site can either make or break your relationship with your customers.
During the audit, we will evaluate customer experience from onboarding to finding the right products to placing an order to post-order support, and you will get recommendations on how to improve CX using the latest B2B Ecommerce techniques.
Roadmap Discovery Workshop
The goal of the interactive workshop is to help companies to discover the Ecommerce functionality required for their business. It is based on the Digital Commerce Canvas framework and helps to define Digital business strategy and create a realistic implementation plan that aligns business needs with technology requirements. You will get recommendations on best practices, advice on new industry trends that benefit your business, and discover new opportunities to increase online revenue.
Michael has been instrumental in building out the market-leading Commerce functionality of SAP Hybris across numerous industries.
He is an Ecommerce veteran with unique insider knowledge of the Ecommerce domain and the latest technology and business trends.
Co-founder & CTO of Hybris (SAP Customer Experience)
Michael is an experienced and knowledgeable product and digital commerce expert. With deep understanding of the software vendor side as well as customer challenges he can perfectly connect the dots and build complex, sophisticated products to address those needs. Michael can work in cross functional high performance teams and was instrumental in bringing some of our key products to market. He is broadly interested in new technologies, products and approaches.
CEO at Spryker Systems
The answer to this question determines not only the level of adoption of your digital channel but also its business performance. As consumers, we are
There are different types of marketplaces. Firstly, there are Horizontal Marketplaces, generalists offering a comprehensive inventory of products to a broad range of sectors. That is where
My name is Michael Vax, and I created this course to help businesses to plan and manage their digital initiatives. I am an Ecommerce industry veteran with 30 years of IT experience, including more than a decade as an executive leading the development of top enterprise Ecommerce platforms and helping customers to move their business online working for such industry leaders as Hybris (SAP), Spryker, and Elasticpath.
That experience gave me a unique insider view of how Ecommerce has evolved from a niche industry for online retailers to a cornerstone of every modern business. Over these years, I had opportunities to develop eCommerce solutions catering to various industries, encompassing retail, manufacturing, grocery stores, restaurants, telecommunications, finance, travel, and direct-to-consumer businesses.
Having worked closely with many clients, I realized that in many organizations, the success of digital initiatives is hindered by the lack of eCommerce proficiency and knowledge. To address this challenge in 2019, I founded CommerceIsDigital with a clear goal to create comprehensive training programs tailored to professionals implementing B2C and B2B eCommerce initiatives, effectively addressing this pressing skill gap.
These programs helped hundreds of professionals to become experts in digital commerce.
I am a regular speaker on podcasts and industry events and write extensively on eCommerce best practices and the application of artificial intelligence in eCommerce.