Helping businesses gain Ecommerce Expertise with Training and Advice
Become the Expert in B2C & B2B Ecommerce
Increase Revenue
Adopt Ecommerce best practices and the latest trends
deliver faster
Implementation driven by knowledge
reduce RISK & cost
The right solutions from the start to avoid rework
Courses for Professionals Building Ecommerce of Tomorrow
Digital Commerce for B2C Business
This unique course will give you an expert-level understanding of the Ecommerce domain and the skills required to define and implement a successful digital commerce roadmap for your business. The course covers all the main building blocks of any ecommerce project. Learn how to implement an omnichannel solution, design a digital catalog, help customers to discover your products, explore different pricing and merchandising strategies, and optimize search, checkout, payments, order management, and self-service.
Digital Commerce for B2B Business
The course explores in great detail all aspects of B2B Ecommerce implementation. It empowers you with digital commerce skills, knowledge of best B2B practices, and approaches to selling products or services online to other businesses. It teaches how to create a customer experience optimized for productivity that supports online sales of complex products and services. Learn B2B customer journeys, how to empower sales teams with digital tools, implement custom pricing, and many other B2B-specific Ecommerce features.
Mastering Customer Experience in B2B Ecommerce
Learn how to optimize your site for productivity and great Customer Experience (CX) using B2B-specific functionality. Key topics covered include customer onboarding, price, and inventory visibility, helping customers discover products, optimizing self-service functionality, and delivering personalized service. Learn the tools and strategies to transform your online sales process, build customer loyalty, and drive long-term success.
Training for Large Teams and Organizations
Group Training Customized for your Business
Every Ecommerce project is different. For customers who need to train an internal team, I create a custom learning plan focusing on the Ecommerce functionality required for your implementation. The training program is tailored to your business and requirements.
Enterprise License for Ecommerce agencies and large IT teams
Enterprise License is the Best for an organization with a large team dedicated to Ecommerce implementation and operations.
All employees of the company get unlimited access to online courses.
Design Your Own Training
License CommerceIsDigital training materials to use in your own courses.
This option is the Best for Ecommerce agencies and software providers with existing training infrastructure who wants to offer Ecommerce training to their employees and customers.
Free Starter Courses
B2B Ecommerce Fundamentals (Free Online Training)
To succeed in B2B Ecommerce implementation, it's essential to have a strong understanding of the fundamentals. This includes knowing your target audience, understanding their needs and pain points, and creating a user-friendly and efficient buying experience. It's also essential to have a solid understanding of the industry and market trends and the technologies and tools available to optimize your ecommerce platform. By mastering these fundamentals with free B2B Ecommerce Implementation training, you will establish a strong foundation for your B2B ecommerce strategy and drive growth for your business. Learning time 1 hour.
What Course Participants Say
Octavian Dumitrescu
CEO, CustomSoft
Online training from CommerceIsDigital is must-have for any organization involved in the implementation of Ecommerce Initiatives. Deep knowledge and understanding of digital commerce it provides are invaluable. If you are an agency providing Ecommerce services, all your employees will benefit from getting an expert level understanding of the Digital Commerce domain. I especially recommend using this course for onboarding new members of your team.
At CustomSoft we achieved great results by incorporating the online courses in the onboarding process for employees in different roles - sales, project managers, developers, and others.
Lily Kriegs
Senior Team Manager - Client Success Management at Cleverbridge
Creating a great ecommerce and digital strategy is crucial to the success of an online business. What I consider even more important, it to have a clear understanding of the possibilities and terminology in the teams to make this process more effective and innovative. I would recommend the course "Digital Commerce for YOUR Business" to any company planning their strategy, for eCommerce teams, eCommerce Managers, Online Marketing Managers, Customer Success Managers in the eCommerce industry, but also for decision makers looking to understand important things to consider. The value of learning from one of the most knowledgeable and experienced eCommerce strategists - Michael Vax - lies in systematically understanding and at the same time getting inspired to develop own ideas.
Egle Ragauskaite
Partner Success Manager, Spryker
I truly enjoyed the course and got a chance to expand my knowledge. It is a perfect combination of big experience and endless curiosity for e-commerce. It will do both, help to form a bigger picture and envision the possibilities of your commerce tools, and point at small important details you might not know about yet. My biggest recommendations for everyone, who has a goal to transforms their business
Who is the Training for
- Business and Technology Leaders
- Members of Digital Transformation team
- Business analysts and product managers
- Developers working in Ecommerce
- Ecommerce Managers
- Ecommerce Marketing Managers
Ecommerce Advice & Consulting
Roadmap Question?
Book a free clarity call to discuss your Ecommerce Roadmap
Together we'll discuss:
- What you'd like help with
- Your Ecommerce goals
- How I can help you
- What we'll cover in consulting
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CX Audit B2B Ecommerce
Customer experience (CX) is the customer’s overall perception of your brand based on all the interactions they’ve had with your business in all environments.
With B2B customers becoming more demanding, the experience you provide on your site can either make or break your relationship with your customers.
During the audit, we will evaluate customer experience from onboarding to finding the right products to placing an order to post-order support, and you will get recommendations on how to improve CX using the latest B2B Ecommerce techniques.
Roadmap Discovery Workshop
The goal of the interactive workshop is to help companies to discover the Ecommerce functionality required for their business. It is based on the Digital Commerce Canvas framework and helps to define Digital business strategy and create a realistic implementation plan that aligns business needs with technology requirements. You will get recommendations on best practices, advice on new industry trends that benefit your business, and discover new opportunities to increase online revenue.
Michael has been instrumental in building out the market-leading Commerce functionality of SAP Hybris across numerous industries.
He is an Ecommerce veteran with unique insider knowledge of the Ecommerce domain and the latest technology and business trends.
Moritz Zimmermann
Co-founder & CTO of Hybris (SAP Customer Experience)
Michael is an experienced and knowledgeable product and digital commerce expert. With deep understanding of the software vendor side as well as customer challenges he can perfectly connect the dots and build complex, sophisticated products to address those needs. Michael can work in cross functional high performance teams and was instrumental in bringing some of our key products to market. He is broadly interested in new technologies, products and approaches.
Boris Lokschin
CEO at Spryker Systems
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About me
My name is Michael Vax, and I created these courses and the Digital Commerce Canvas framework to help businesses to plan and manage their digital initiatives. I am an Ecommerce industry veteran with 30 years of IT experience, including more than a decade as an executive leading the development of top enterprise Ecommerce platforms and helping customers to move their businesses online.
In the past, I was fortunate to work for such industry leaders as Hybris (SAP), Spryker, and Elasticpath. During these years, I helped many customers to develop innovative commerce solutions, and I am looking forward to sharing these experiences with you.
